Contact Us

Have some troubles with your pre-paid gift cards or account? We’re here to assist you. Our customer service department operates on Monday- Friday: 08.00 am -05.00 pm CST. Any voicemails or emails get responded to within a day business day.

Call Us

  • General Customer Service: 8888539536
  • For card-specific issues: Call Customer Service number printed on the back of your card.
  • Lost or Stolen Card: Call the contact center 8888539536 right away and place a blocking on your card as well as protect your balance.

Email:

To get questions regarding your gift cards balance, transaction or to create a giveaway account, please e-mail us:

  • Email: contact@prepaidgiftbalance.com

We respond to all queries within 24 business hours.

PrepaidGiftBalance collaborates with several partners and delivers prepaid cards and accounts. Support numbers can vary depending on your card issuer. To ensure that you are always able to reach the best customer service, always have a look at the back side of your card in order to contact this customer care. It is a helpful guide and tutorial page that can go out of your way in ensuring that your management of your prepaid gift cards is more efficient and convenient.